HOW MUCH DOES IT COST TO SHIP MY ORDER?
Shipping fees are calculated based upon the subtotal of the merchandise ordered. If your order is less than £50, the fee will be for UK delivery- £3.99 and for mainland Europe Delivery – £7.90 for standard ground shipping.
If your order is £50 or more, you are entitled to free standard shipping
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Items are usually dispatched within 48hrs, stock permitting. standard tracked shipping takes between 2-5 working days
You should receive your order 2-5 business days our deliveries take place from Monday to Saturday delivery may be between 7am-9pm..
Please note that some promotional lines may take up to 10 days to arrive with you..
Please contact Customer Service at (+4420) 8800 6146 or via email at email@example.com with any questions.
HOW DO I RETURN?
If you are not completely satisfied with your purchase then you have a period of 14 days from receipt of the product to return it. The item must not be used prior to being returned and must be in brand new condition and in its original packaging.
Please be aware that Look Majestic cannot accept the exchange or return of intimate products.
All exchanges are subject to availability of stock.
– We’ll pay the cost of return if the item is faulty or doesn’t match your order – you’ll receive a pre-paid return label via email at firstname.lastname@example.org
HOW WILL YOU REFUND ME?
Any returned items must be in their original packaging and in their original condition. We cannot accept the return of any items that have been worn and/or damaged.
When Look Majestic have received the item in its correct condition, we will send you a confirmation email and begin processing your refund.
If you would prefer, we can issue a credit note instead of a refund to the amount of the cost of the returned item, less postage cost. This credit can be used against any product from the Look Majestic web-store and is valid indefinitely. It can only be redeemed by the named customer and is non-transferable.